Andy on Twitter

  • If you were looking to create a community within a site - conversations etc.. Which software would you use?,
  • As must read for any marketer. Mark Ritson: 10 lessons all marketers should take from Direct Line’s brand strategy ,
  • Great read... 21 Lessons From Jeff Bezos' Annual Letters To Shareholders - CB Insights Research ,
  • customer satisfaction survey fatigue ,
  • great post from John on how algorithms erode trust and love. ,
  • So the lounge in LA has a dining room but you can only access it if you are going to certain locations… ,
  • So Brilliant.... Banksy painting sells for $1.9 million then self-destructs ,
  • Oh... have now got maintenance on board. So, cant actually keep planes in the air either it seems. In… ,
  • Three AA flights. One cancelled. One delayed by over an hour. Another delayed - they can’t find a flight attendant.… ,
  • I wonder if brands like have any idea that it's actually the customer who is in control and that the c… ,
  • Funny... Land in LAX after messed up flight. Three emails asking for reco on best airline to fly LAX t… ,
  • WOW.... WHAT A READ!!! The Big Hack: How China Used a Tiny Chip to Infiltrate U.S. Companies - Bloomberg ,
  • Never ever Fly just shocking how bad they are. Appalling.,
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  • Postive news... Departure cards to be scrapped | RNZ News ,
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Ahhhhhhhhh… Meebo

TypePad has been down – they are slowly republishing posts. I guess this means you will all get new old feeds from Larkey… Sorry.  Stuff happens. Zoundry still not working either – I’m guessing that has something to do with "the TypePad thing". I know the TypePad team is probably working hard to fix this.

I’m remain a big recommender of TypePad – they should have me on commission. Is it that bad? Not really – especially given I can’t hold a mobile phone call between the office and home. I can’t hold a Windows session for more than a day. And my Sony VAIO is as noisy as the neighbors air conditioning system.

Saying that, basing service level satisfaction on how bad others are is never a good thing. So my message the TypePad is simple – the bar is low, stop letting it hit you in the head. We are with you and love what you enable us to do. But you’ve got to start leaping over that bar. Otherwise we will become users, not evangelists.

So, to brighten up my day I’ve been playing with other things and I do like Meebo. This, unlike TypePad, is a beta so it has some quirks (if you close the browser you have to re-enter all the usernames and passwords… + more)… But then TypePad has some quirks now and then. Meebo has a ton of promise.

One Response

  1. By dahowlett on December 18th, 2005 at 2:52 pm

    Dream on Andy – this is the umpteenth time 6A has screwed up. You can only say sorry for so long before people say sayonara – like me.

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