Andy on Twitter

  • It’s funny how governments champion a surplus vs breakeven. How much does society miss out on as a result of a surp… ,
  • The roll-up continues, convienently slapping the CX label on it... Accenture Interactive buys Droga5, consultancy c… ,
  • Everything that is wrong with Apple exemplified in one move... total disregard for other users, ecosystems, our lib… ,
  • Loving Rich’s interview with Jack Dorsey. So many ideas and lessons in here. Worth a listen. Thanks ⁦@richroll⁩ ,
  • Am just amazed how bad receipt capture and processing apps are for SMBs. So primitive with poor functions and featu… ,
  • Trying to setup any product is enough to send anyone into the depths of despair. So bad. Why can’t everyone just use @google,
  • Hey, anyone got line of sight to a great contract or semi perm proposal writer in the US?,
  • Huge congrats to the Four Pillars gang. Amazing brand building and products are brilliant. Way to go. Beer giant Li… ,
  • And it so so hard for so many small businesses - tax policies and particular are just crazy ,
  • Learned

Internet Impact

Interesting study from McKinsey. Lots of highlights. Would be great to see this data for New Zealand and Australia.

  • Most of the economic value the Internet creates falls outside of the technology sector: companies in more traditional industries capture 75 percent of the benefits. The Internet is also a catalyst for generating jobs. Among 4,800 small and midsize enterprises surveyed, it created 2.6 of them for each lost to technology-related efficiencies.

There are clear implications:

  • Enterprises need to sharpen their focus on Internet-related opportunities – especially new products, distribution and customer satisfaction
  • Enterprise strategy needs to embrace the positive or negative threat of the Internet to reinvent business models and competitiveness. We talk about Efficient IT at Dell and the Internet is a clear enabler.
  • Government leaders need to step-up promoting net access – since “Internet usage, quality of infrastructures, and Internet expenditure are correlated with higher growth in GDP per capita”
  • Education inside society and business will matter more than ever – Internet IT skills are needed in every job

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