Andy on Twitter

  • It’s funny how governments champion a surplus vs breakeven. How much does society miss out on as a result of a surp… ,
  • The roll-up continues, convienently slapping the CX label on it... Accenture Interactive buys Droga5, consultancy c… ,
  • Everything that is wrong with Apple exemplified in one move... total disregard for other users, ecosystems, our lib… ,
  • Loving Rich’s interview with Jack Dorsey. So many ideas and lessons in here. Worth a listen. Thanks ⁦@richroll⁩ ,
  • Am just amazed how bad receipt capture and processing apps are for SMBs. So primitive with poor functions and featu… ,
  • Trying to setup any product is enough to send anyone into the depths of despair. So bad. Why can’t everyone just use @google,
  • Hey, anyone got line of sight to a great contract or semi perm proposal writer in the US?,
  • Huge congrats to the Four Pillars gang. Amazing brand building and products are brilliant. Way to go. Beer giant Li… ,
  • And it so so hard for so many small businesses - tax policies and particular are just crazy ,
  • Whoever voted for this guy, please don’t do it again. Clearly has neither the intellect or sensitivity to lead. Ra… ,
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Little Surprises

Air New Zealand does something delightful every year. They send you a Christmas present – at least to the Gold Elite customers.

This year they added a great choice – the ability to donate the value of your gift to the Department of Conversation. An even nicer touch. What makes Air NZ’s work is that they give you a choice – there is a good chance you get something you want.

I remember when Amazon was getting going they’d do something similar – maybe a coffee tumbler, something like that. That’s been long gone.

Thanks Air New Zealand. This is a nice touch.

disclosure: Air New Zealand are a client of Group Lark

 

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