Andy on Twitter

  • If you were looking to create a community within a site - conversations etc.. Which software would you use?,
  • As must read for any marketer. Mark Ritson: 10 lessons all marketers should take from Direct Line’s brand strategy ,
  • Great read... 21 Lessons From Jeff Bezos' Annual Letters To Shareholders - CB Insights Research ,
  • customer satisfaction survey fatigue ,
  • great post from John on how algorithms erode trust and love. ,
  • So the lounge in LA has a dining room but you can only access it if you are going to certain locations… ,
  • So Brilliant.... Banksy painting sells for $1.9 million then self-destructs ,
  • Oh... have now got maintenance on board. So, cant actually keep planes in the air either it seems. In… ,
  • Three AA flights. One cancelled. One delayed by over an hour. Another delayed - they can’t find a flight attendant.… ,
  • I wonder if brands like have any idea that it's actually the customer who is in control and that the c… ,
  • Funny... Land in LAX after messed up flight. Three emails asking for reco on best airline to fly LAX t… ,
  • WOW.... WHAT A READ!!! The Big Hack: How China Used a Tiny Chip to Infiltrate U.S. Companies - Bloomberg ,
  • Never ever Fly just shocking how bad they are. Appalling.,
  • Get through your inbox twice as fast with @SuperhumanCo.,
  • Postive news... Departure cards to be scrapped | RNZ News ,
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Recommended reading

  • Intel on social responsibility
  • Free notebooks? Interesting idea… I’ve been wondering how long before we get to subscriber models.
  • Thank goodness… In a Harris Interactive survey of 2,030 US adults of whom, 1,778 have actually flown in an airplane, a full three quarters say that cellphone usage on airplanes should be restricted to “non-talking features.” In other words, email, texting, and surfing the Web. That’s a pretty significant majority seeing as how the EC has cleared the way for calls within European airspace. 69% of consumers agreed that if voice calls are permitted, a special “talking zone” should be established so that other passengers are not interrupted.
  • James has a great photo that brilliantly articulates the difference between press and bloggers. Can you guess?
  • Press_vs_bloggers press

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