Andy on Twitter

  • If you were looking to create a community within a site - conversations etc.. Which software would you use?,
  • As must read for any marketer. Mark Ritson: 10 lessons all marketers should take from Direct Line’s brand strategy ,
  • Great read... 21 Lessons From Jeff Bezos' Annual Letters To Shareholders - CB Insights Research ,
  • customer satisfaction survey fatigue ,
  • great post from John on how algorithms erode trust and love. ,
  • So the lounge in LA has a dining room but you can only access it if you are going to certain locations… ,
  • So Brilliant.... Banksy painting sells for $1.9 million then self-destructs ,
  • Oh... have now got maintenance on board. So, cant actually keep planes in the air either it seems. In… ,
  • Three AA flights. One cancelled. One delayed by over an hour. Another delayed - they can’t find a flight attendant.… ,
  • I wonder if brands like have any idea that it's actually the customer who is in control and that the c… ,
  • Funny... Land in LAX after messed up flight. Three emails asking for reco on best airline to fly LAX t… ,
  • WOW.... WHAT A READ!!! The Big Hack: How China Used a Tiny Chip to Infiltrate U.S. Companies - Bloomberg ,
  • Never ever Fly just shocking how bad they are. Appalling.,
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  • Postive news... Departure cards to be scrapped | RNZ News ,
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Xero

 

I remember sitting with Rod Drury many years ago at the Los Gatos Coffee Roasting Company chatting about Aftermail and what was, at the time, an idea on paper called Xero. We’ve all come a long way since then — a journey that has involved me advising and consulting to Xero along the way. Today our paths are converging again. 

Group Lark has been working with Xero on advancing their marketing strategy and plotting growth here and abroad. The opportunity is nearly limitless with the majority of small businesses not using any kind of platform to grow on. With the rise of mobile to become the 1st screen we use – and the arrival of beautiful software born in the cloud, that will change. Invoicing, paying employees and suppliers, checking cash-flow – all become activities we do anywhere, anytime, anyplace on Xero. The key here is “accounting” as we knew it goes from being a dedicated task to one we complete in the flow of business – simply and easily. And we then get to collaborate without friction or cost with our advisors. That’s a beautiful thing.

We’ve been a Xero customer for years – we love it. It is elegant, always there, and always getting better.

Come November I’ll be formalising my role with Xero as their Global CMO. We’ll remain in Sydney, a city the family has come to love – and from here I’ll work closely with the Xero teams here, New Zealand, the US and UK. I’ve had plenty of opportunities come my way but few that combine the growth, global scale and maturity of business to allow me to have a real impact.

Group Lark will continue to advise and work with clients as it always has through my journey’s elsewhere. I’m loving my work with the boards of Mighty River Power, SLI, Fronde and Simple – and will continue to make a difference to the fullest extent I can across all of them. 

While it feels like the Xero journey started for me sometime ago, its really just getting going. It’s going to be fun focusing my energy with such a great team on such a large opportunity. 

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