Andy on Twitter

  • If you were looking to create a community within a site - conversations etc.. Which software would you use?,
  • As must read for any marketer. Mark Ritson: 10 lessons all marketers should take from Direct Line’s brand strategy ,
  • Great read... 21 Lessons From Jeff Bezos' Annual Letters To Shareholders - CB Insights Research ,
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  • great post from John on how algorithms erode trust and love. ,
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  • So Brilliant.... Banksy painting sells for $1.9 million then self-destructs ,
  • Oh... have now got maintenance on board. So, cant actually keep planes in the air either it seems. In… ,
  • Three AA flights. One cancelled. One delayed by over an hour. Another delayed - they can’t find a flight attendant.… ,
  • I wonder if brands like have any idea that it's actually the customer who is in control and that the c… ,
  • Funny... Land in LAX after messed up flight. Three emails asking for reco on best airline to fly LAX t… ,
  • WOW.... WHAT A READ!!! The Big Hack: How China Used a Tiny Chip to Infiltrate U.S. Companies - Bloomberg ,
  • Never ever Fly just shocking how bad they are. Appalling.,
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  • Postive news... Departure cards to be scrapped | RNZ News ,
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Blog Hall of Famer

Corporate blogs tend to pass from hand to hand – each new generation of owner takes on the success of the prior builders, writers and creators. Brian Lusk didn’t let that happen.

I remember meeting Brian when Rd2 and the rest of the gang created the Nuts About Southwest Airlines Blog. Eventually, I moved on to new projects. One day, out of the blue I got an email and call from Brian to tell me that Nuts had made into into the Blog Hall of Fame and to thank me for helping make it all possible – he was really excited. I think this was a couple of years after the project had launched. The fact he remembered reflected his love of history and telling the story – the fact that he made the call reflected the fact he was a decent guy. His first post makes me smile.

When Brian passed-away we lost one of the good guys. Social media is full of celebrity types – heat seeking publicity barons, thinkers not really doers. Brian wasn’t one of them. He breathed the SWA ehtos – decency, hard work, fun. I was lucky enough to work with him for a brief moment in time.

Wherever you’ve gone mate, safe flight.

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