Andy on Twitter

  • It’s funny how governments champion a surplus vs breakeven. How much does society miss out on as a result of a surp… ,
  • The roll-up continues, convienently slapping the CX label on it... Accenture Interactive buys Droga5, consultancy c… ,
  • Everything that is wrong with Apple exemplified in one move... total disregard for other users, ecosystems, our lib… ,
  • Loving Rich’s interview with Jack Dorsey. So many ideas and lessons in here. Worth a listen. Thanks ⁦@richroll⁩ ,
  • Am just amazed how bad receipt capture and processing apps are for SMBs. So primitive with poor functions and featu… ,
  • Trying to setup any product is enough to send anyone into the depths of despair. So bad. Why can’t everyone just use @google,
  • Hey, anyone got line of sight to a great contract or semi perm proposal writer in the US?,
  • Huge congrats to the Four Pillars gang. Amazing brand building and products are brilliant. Way to go. Beer giant Li… ,
  • And it so so hard for so many small businesses - tax policies and particular are just crazy ,
  • Whoever voted for this guy, please don’t do it again. Clearly has neither the intellect or sensitivity to lead. Ra… ,
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Blog Hall of Famer

Corporate blogs tend to pass from hand to hand – each new generation of owner takes on the success of the prior builders, writers and creators. Brian Lusk didn’t let that happen.

I remember meeting Brian when Rd2 and the rest of the gang created the Nuts About Southwest Airlines Blog. Eventually, I moved on to new projects. One day, out of the blue I got an email and call from Brian to tell me that Nuts had made into into the Blog Hall of Fame and to thank me for helping make it all possible – he was really excited. I think this was a couple of years after the project had launched. The fact he remembered reflected his love of history and telling the story – the fact that he made the call reflected the fact he was a decent guy. His first post makes me smile.

When Brian passed-away we lost one of the good guys. Social media is full of celebrity types – heat seeking publicity barons, thinkers not really doers. Brian wasn’t one of them. He breathed the SWA ehtos – decency, hard work, fun. I was lucky enough to work with him for a brief moment in time.

Wherever you’ve gone mate, safe flight.

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