Andy on Twitter

  • It’s funny how governments champion a surplus vs breakeven. How much does society miss out on as a result of a surp… ,
  • The roll-up continues, convienently slapping the CX label on it... Accenture Interactive buys Droga5, consultancy c… ,
  • Everything that is wrong with Apple exemplified in one move... total disregard for other users, ecosystems, our lib… ,
  • Loving Rich’s interview with Jack Dorsey. So many ideas and lessons in here. Worth a listen. Thanks ⁦@richroll⁩ ,
  • Am just amazed how bad receipt capture and processing apps are for SMBs. So primitive with poor functions and featu… ,
  • Trying to setup any product is enough to send anyone into the depths of despair. So bad. Why can’t everyone just use @google,
  • Hey, anyone got line of sight to a great contract or semi perm proposal writer in the US?,
  • Huge congrats to the Four Pillars gang. Amazing brand building and products are brilliant. Way to go. Beer giant Li… ,
  • And it so so hard for so many small businesses - tax policies and particular are just crazy ,
  • Learned

Attachments are the new Fax Machine

It doesn’t happen often anymore, but when someone asks me for my fax number I laugh, loudly. Blackberry users always elicit a light chuckle. Conference call dial-ins are just bemusing in an age of hangouts.

The prevalence of attachments though just baffles me. 

The idea of opening an attachment, adding comments, those comments not being able to be read given application incompatibility, waiting for the attachment to upload, endless searches for the right version of the doc… Attachments are bad. They are an artififact of another era.
Living in the cloud is a beautiful thing. We link to a doc in the cloud, we all edit and live in the most current version of the doc, comments are easy to see and resolve. Cloud docs are a productivity accelerant.

Attachments on the other hand need to be viewed with the same scorn as the fax machine – at one point useful, but today redundant.

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