Andy on Twitter

  • It’s funny how governments champion a surplus vs breakeven. How much does society miss out on as a result of a surp… ,
  • The roll-up continues, convienently slapping the CX label on it... Accenture Interactive buys Droga5, consultancy c… ,
  • Everything that is wrong with Apple exemplified in one move... total disregard for other users, ecosystems, our lib… ,
  • Loving Rich’s interview with Jack Dorsey. So many ideas and lessons in here. Worth a listen. Thanks ⁦@richroll⁩ ,
  • Am just amazed how bad receipt capture and processing apps are for SMBs. So primitive with poor functions and featu… ,
  • Trying to setup any product is enough to send anyone into the depths of despair. So bad. Why can’t everyone just use @google,
  • Hey, anyone got line of sight to a great contract or semi perm proposal writer in the US?,
  • Huge congrats to the Four Pillars gang. Amazing brand building and products are brilliant. Way to go. Beer giant Li… ,
  • And it so so hard for so many small businesses - tax policies and particular are just crazy ,
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Links & Blinks | Jan 5

  • Web video alters viewing patterns
  • I like this… makes Flickr interactive
  • Humblingsad day
  • Nice little Dell Customer Service Story
  • Good read on competing in a commodity market
  • Interesting study from Hill & Knowlton… Among the findings:
    • Industry analysts ranked as the number one source of information and influence on the IT buyer in the US, UK and China;
    • Reputation, combined with positive experience, are at least as important in making final purchase decisions as superior products and services, in the US, UK and Canada;
    • Bloggers have more influence over IT buyers in China than they do over UK IT buyers;
    • Overall, internal and external recommendations have greater influence over the c-suite than IT managers;
    • Traditional print media is more influential than online media and blogs in the US, UK and Canada;
    • Most major media tends to be regional in its influence versus global;
    • While Gartner is the most credible analyst firm in the US, in the UK
    • Forrester is viewed as credible as Gartner. In Canada, IDC is the most credible

One Response

  1. By Adam Kalsey on January 6th, 2008 at 6:05 pm

    Thanks for the link! And congrats on the baby.

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